Overall, the deceased arrived in good condition!
Teresa Grubb (office manager) at Baldwin Cremation & Mortuary Service in Knoxville, TN was outstanding from the first call I made and was helpful all the way through. She answered all of my questions and was was knowledgeable of the services that were offererd. Very courteous and helpful to me. I would not hesitate recommending their service to all of my colleagues.
Thank you all so very much. Your team went above & beyond to help. Very courteous & professional.
I can not begin to tell you how helpful you were in assisting me during a time when things were so uncertain during an already painful time..
Your staff is very professional but yet personal..
Thank you so very much for everything...
May God bless you and ALL you do.
Sincerely, Thank you
I would like to personally Thank Larry Baldwin for taking his time off to share with family and assist in remains of Pauli Jordan. MR. Baldwin you are a true inspiration in kindness and compassion. Thank You Sir for your assistance. Tony Boring
High quality preparation. Shipping within two days was helpful. Thanks for your excellent service!!
Very good job and I noticed the attention to detail. Thank you!
Fast, professional service! Deceased looked great. Would use again in a heart beat.
Great service. The deceased looked great. Thank you for transporting her the same day.
Everyone there was very helpful. We appreciate you and the job you did for us.
Larry, thank you so much for your help. If i ever need help in Tennessee again, i will call you!
Considering the circumstances of the death and the time frame, the deceased was in excellent condition $ was viewed by their family. Great job!
Always expert service and timely response!
An excellent job!
Family was very pleased with the deceased's appearance. Thanks for all your help, Larry!
Wonderful job! This is why i use shipping services for out of town calls. Thanks again!
Your staff was very helpful and courteous knowing we were several states away. Very nice knowing we could put our trust in them.
We do appreciate you and your staff. Thank you for taking good care of us always!
You all deserve a pay raise! Larry, A job well done. Time and service.
Thank You! It was a pleasure to work with you!
Excellent Service! Thank you!
The family was very pleased with the deceased appearance. You did a nice job.
The family was very pleased with your demeanor and professionalism at the home. The deceased was well embalmed. Thank you.
Very professional and helpful. Deceased was well prepared. Family was well pleased.
On July 20, 2010 my wife's aunt was traveling through Knoxville on her way to Cedar Point for an annual family reunion. My wife's aunt was at a campground with part of her family sitting around the camp fire. As she got up from her chair, she felt her hip break and was taken to as local hospital. During surgery she started to hemorrhage and died in the operating room. I called you, not having any idea what kind of service that i would receive. As a funeral director we all have those times when we are put in a situation where we just have to trust and hope you make the right call. I was so relieved to open the shipping container and find my wife's aunt in such great condition. It was obvious that you had taken great care of her. I was proud to take the family in for their first viewing and they were grateful for all that you did. As I'm sure you know, when handling your in-laws you have that extras burden anyway.......Thank you for your help. I would recommend your service to anyone at any time.
Mr. Baldwin was very quick with helping us out and getting all the arrangements made.
Deceased was well preserved. I did not have to do anything to him except just dress & cosmetize.
Excellent!! Thank you for your care & time!
VERY pleased with timely service on this early morning caser. Most definitely would use your service again.
Thank you for excellent services in all aspects!
Thank you, It was an honor working with you!
Great service and excellent coordination & shipping! Thanks again.
Could not have asked for better service.
Good job on a difficult case. Thank you!
Great job! It made our job a lot easier. Saw ad in the 2005 yellow book and after talking to Larry Baldwin, I felt he would do a great job and he did! I always like to talk to the embalmer first. Larry took the time to visit with me and was great!
Family was well pleased with appearance!
The family commended you and your professionalism - "Very Professional, well dressed and appreciated by the family."
I was very pleased with the service and with the appearance of the deceased.
Was very pleased with the prompt response that we were given.
The deceased arrived in very good condition. The family was very pleased. If the need arises, i will use your firm again. Thank you for your professional work.
The deceased was preserved very well. That's what we like. Thank you.
Thanks for quick shipout and returning call.
Deceased was in very good condition. Thank you.
I have received services from many shipping companies and none of them compare to Baldwin's professionalism and expertise. I appreciate your attention to detail and impressive personal service. Please keep up the great service that your staff provides. Your ad layout was informative and professional. I'm glad i chose the right company.
I am very pleased with the condition of the deceased. I would highly recommend you for anyone's embalming needs.
Excellent job! Thanks!
Excellent & prompt service!
Larry, thank you so much for all the time & effort you put into this preparation. I know it was a difficult case but it worked out great. Thanks again for all your help.
It was nice to meet you, Larry. Thanks for your help.
Thank you for your good work. We were well pleased!
Everything was done very well.
Thanks for a good service.
I wish they all came to us in this good of condition!
You are a first class operation. I couldn't be more satisfied from the initial contact to the condition of the body. Thank you.
You ad stood out and referenced what i wanted to see. I'm very pleased.
Thank you for doing a very good job on a difficult case and for the prompt service.
Thank you so much for good service! The deceased was well done and clean upon arrival. The family and of course myself were pleased with the way they were treated there in Knoxville, TN.
Thank you for providing such a wonderful service. It is the best I have ever encountered in all my years (25) in the funeral business. Your quality of service is just superb! Your professionalism is unequaled and was much appreciated.
Appreciated Promptness. Embalming was well done and transported efficiently. Driver was courteous.
2nd time in 15 years where a ship in met my standards! Finally can say, "They care & have pride in their work!" Good job & Thanks!
Thank you, Larry!
We appreciate the fast, courteous service. Thank you!
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.